Privacy Policy

1. Introduction

Welcome to balitestkits ("BTK", "we", "our", or "us"). We are committed to protecting your privacy and handling your personal data transparently. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our waitlist, website, and future services.

Current Status: We are currently in pre-launch (waitlist-only) mode and not yet providing testing services. This policy covers our waitlist collection practices and will apply to future service delivery.

2. Information We Collect

2.1 Waitlist Information

When you join our waitlist, we collect:

• Email address
• Name (if provided)
• Signup date and time
• Referral source (how you found us)

2.2 Website Usage Information

We automatically collect certain technical information when you visit our website:

• IP address and approximate location
• Browser type and version
• Device information
• Pages visited and time spent
• Referring website

2.3 Future Service Information

When our service launches, we will collect additional information including:

• Health and wellness data from laboratory test results (stored securely and separately)
• Delivery address in Bali
• Payment information (processed by third-party providers)
• Appointment and service history
• App usage data (when using our companion mobile/web application)

3. How We Use Your Information

We use collected information to:

• Communicate about our launch, updates, and service availability
• Provide early access and special offers to waitlist members
• Improve our website and service offerings
• Understand our audience and tailor content (aggregated analytics)
• Comply with legal obligations
• Future: Deliver testing services, process orders, and provide wellness tracking

4. Data Storage and Security

Waitlist Data: Your waitlist information is stored securely through our waitlist provider (GetWaitlist) and is protected by industry-standard encryption.

Health Data: Once our service launches, all health and wellness data will be:

• Stored in encrypted databases with restricted access
• Separated from personally identifiable information
• Processed only by authorized laboratory and medical personnel
• Never sold or shared with third parties for marketing

5. Data Sharing

We do not sell your personal information. We may share data only in these limited circumstances:

• Service Providers: Email platform (GetWaitlist), hosting services, analytics providers
• Future Laboratory Partners: Accredited labs that process your samples (under strict confidentiality agreements)
• Legal Requirements: When required by Indonesian law or to protect rights and safety
• With Your Consent: When you explicitly authorize sharing (e.g., with your healthcare provider)

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request removal from our waitlist and deletion of your data
• Unsubscribe: Opt out of marketing emails at any time (unsubscribe link in every email)
• Data Portability: Receive your data in a portable format
• Object: Object to certain data processing activities

To exercise these rights, contact us at: privacy@balitestkits.com

7. Cookies and Tracking

We use minimal cookies for essential website functionality and analytics:

• Essential Cookies: Required for website operation
• Analytics: Aggregated, anonymized usage data to improve our site

You can control cookies through your browser settings.

8. International Users and Data Transfers

Our primary service area is Bali, Indonesia. However, our website is accessible globally, and we welcome digital nomads and international residents in Bali to our waitlist.

Data may be processed in countries outside Indonesia, including the United States (where our waitlist provider is based). We ensure appropriate safeguards are in place for international data transfers.

9. Children's Privacy

Our services are intended for adults (18+). We do not knowingly collect information from children under 18. If you believe we have inadvertently collected such data, please contact us immediately.

10. Data Retention

Waitlist Data: Retained until service launch or until you request removal

Health Data: Retained as required by Indonesian medical record regulations (typically 5-10 years)

Analytics Data: Aggregated data retained indefinitely; personal identifiers removed after 24 months

11. Changes to This Privacy Policy

We may update this Privacy Policy as our services evolve. Material changes will be communicated via email to waitlist members. The "Last Updated" date at the top indicates the most recent revision.

12. Contact Us

For privacy-related questions, concerns, or to exercise your rights, contact us:

Email: privacy@balitestkits.com
Website: balitestkits.com
Service Area: Bali, Indonesia

13. Compliance with Indonesian Law

This Privacy Policy complies with applicable Indonesian data protection regulations, including:

• Law No. 27 of 2022 on Personal Data Protection (UU PDP)
• Ministry of Health regulations on medical data handling
• Electronic Information and Transactions Law (UU ITE)